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Airbaltic.lv - Please Choose

Today at 7am my friend Anna Monteiro correia with her 2 y. O. Daughter supposed to have a flight to zurich with airbaltic (from zurich she had another flight with etihad to abu dabi) . The flight was canceled, due to the technical reason.
Airbaltic offered anna to flight tomorrow with the same flight, at the same time (hope this time flight won't be canceled without prior notice!) , stay one day at the hotel with check-in at 2pm. And of course, they gave anna 2 vouchers for 20 euro. 20 eur for a meal for two people staying in riga!
My friend is still in the airport (she arrived there at 5.30 am!) , sitting on the bench (nobody offered her a lounge) with the sleeping kid, waiting for her check-in in the hotel at 2pm with 10 eur voucher (10 she already spent for breakfast) .
Dear airbaltic is it a way you compensate for the canceled flight? You really don't have any resources to help mother with a kid to feel comfortable for the mistake happened by your fault?

Papildināts AA 22.08.2019

Today's flight has been canceled AGAIN!

Aa

Komentāri (9)

hola_amigo 21.08.2019

She can do a travel insurance

Saivii 21.08.2019

Why is the complaint being written here instead of contacting Air Baltic directly?

Aa AA 22.08.2019

The complaint is shared everywhere! Of course we contacted them, and got a standard reply:
We understand your disappointment, however as we advised, if additional assistance is needed, we kindly ask her to contact either our Transit Desk or Ticket office and our colleagues will do our best to help.
If the passenger afterwards would like to submit us more details (about additional expenses she had etc.) we kindly ask her to do it via the online form: https://www.airbaltic.com/en/submit-a-claim
Our Customer Relations department will get back to her.

Today's flight been canceled again!

Leo saa 7 asubuhi rafiki yangu Anna Monteiro anarekebisha naye 2 y. O. Binti anatakiwa kuwa na ndege ya kwenda zurich na ndege wa ndege (kutoka zurich alikuwa na ndege nyingine na etihad hadi abu dabi). Ndege ilifutwa, kwa sababu ya kiufundi.
Airbaltic ilitoa anna kuruka kesho na ndege ile ile, wakati huo huo (tumaini wakati huu wa ndege hautafutwa bila taarifa ya hapo awali!), Kaa siku moja kwenye hoteli uingie saa 2 jioni. Na kwa kweli, walipeana hati mbili za anna 2 kwa euro 20. Eur 20 kwa chakula cha watu wawili wanaokaa riga!
Rafiki yangu bado yuko kwenye uwanja wa ndege (alifika hapo saa 5.30 asubuhi!), Ameketi kwenye benchi (hakuna mtu aliyempa chumba cha kupumzika) na mtoto kulala, akimsubiri aingie katika hoteli saa 2 jioni na vocha 10 ya 10 (10 tayari alitumia kifungua kinywa).
Mpenzi wa ndege ni njia unalipia fidia ya ndege iliyofutwa? Kwa kweli hauna rasilimali yoyote ya kusaidia mama na mtoto kujisikia vizuri kwa kosa lililotokea kwa kosa lako?

Ma macbeton 21.08.2019

Care to translate?
We don't speak Nencū here.

Ma macbeton 21.08.2019

AirBaltic is the same level as Delta AirLines. Avoid this piece of shit as far as possible.
It is only a wonder (and pilots experience+innovativity(correct me here on grammar, please)) that those airplanes haven't crashed.
This piece of shit company have proven their level of shitheadness oh so many times.
If you have the money to travel - go to Palanga AirPort. Go to ANY AirPort, that has a decent flight company.
I am not overexaturating, if I buy 1 AirBaltic ticket - please rape me with a barbed wire dildo.

AirBaltic находится на том же уровне, что и Delta AirLines. Избегайте этот кусок дерьма, насколько это возможно.
Это только удивительно (и опыт пилотов + новаторство (поправьте меня здесь на грамматике, пожалуйста)), что эти самолеты не разбились.
Этот кусок дерьмовой компании уже много раз доказывал свой уровень дерьма.
Если у вас есть деньги для путешествий - отправляйтесь в Palanga AirPort. Отправляйтесь в ЛЮБОЙ AirPort, у которого есть приличная авиакомпания.
Я не перенасыщен, если я куплю 1 билет AirBaltic - пожалуйста, изнасилуйте меня фаллоимитатором из колючей проволоки.

Пожалуйста, изнасилуйте меня фаллоимитатором из колючей проволоки.

Mi Mikki 22.08.2019

Your friend may be entitled to a compensation of up to 400 eur according to EU regulations. I strongly advise her to google canceled flight compensation in EU and follow instructions of how to get her money back.

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